Jackie founded Rich Interiors in 2002 as a customized sewing business, which she grew into a wholesale sewing distributor. In 2004, Jackie became a partner of a retail design firm while maintaining Rich Interiors as a separate business and began personally offering full-scale design services to Rich Interiors clients. As demand for services grew, Jackie decided to focus energy into Rich Interiors as a full-scale design firm.

Jackie has grown a loyal client base and continues to grow in commercial and residential business. Her design skills have been displayed in Home-A-Rama, Bellarmine Showcase Home, and Holiday Hope House.

She is a four-time recipient of the Talk of the Town award and the 2014 Festival of Tree Lights Blue Ribbon winner.